Insurance Booking - Post Login

Insurance

Insurance Booking - Post Login

Customers can see available insurance options on Citibank Online/Mobile application and buy insurance that fit their needs.

Hong Kong

India

Malaysia

Singapore

Api's Called

Insurance
Customers

Entry point for customers to apply for products

Logged-in customers can apply for insurance directly from the My Accounts page of Citibank Online/Mobile application

Display insurance options

Customers can select the type of insurance they want to purchase. 

Display policy choices

Customers may review a selection of eligible policies and choose their preferred option.

Upon choosing the option, customer gets redirected to partner's website.

Customer Consent

Customers can authorize Citi to share their data with third-party providers that they trust by clicking on 'Authorize'. After successful authorization, an access token is issued to the third party.

Refer to the API callouts for information about retrieving an authorization code and access token.

API(s) Callout

View Api Callout 1 > View Api Callout 2 >

One-Time Pin (OTP) validation

Consenting customers can receive an OTP from Citi on their registered mobile number and then validate it. Once validated, Citi will share the customer’s profile details with the third-party and customers will be directed to the third-party site. 

API(s) Callout

View Api Callout 1 > View Api Callout 2 >

View Product detail

Customers can view more details about the product in partners page.

Third party uses the customer profile information to display the details.

API(s) Callout

View Api Callout 1 > View Api Callout 2 >

Customer can request for a call back

In case customer has any query and wants to discuss further, there is an option for call back.

API(s) Callout

View Api Callout 1 >

Underwriting questionnaire

After selecting a product, customers take a questionnaire in order to proceed.

API(s) Callout

View Api Callout 1 >

Customer declaration

Customers can review and agree to the insurer's terms and conditions of the selected insurance product.

Purchase the policy

Customers can select which Citi account they’d like to use and purchase the policy.

API(s) Callout

View Api Callout 1 > View Api Callout 2 >

One-Time Pin (OTP) validation before payment

Customers receive an OTP from Citi on their registered mobile number and then validate it.

After receiving the success response from the MFA validation, the third-party calls the CustomerInsuranceBookingConfirmation API and once OTP is validated, Citi will debit the premium and book the insurance policy.

Note: This is applicable only for India.

API(s) Callout

View Api Callout 1 > View Api Callout 2 >

Booking confirmation

Customers can receive an acknowledgment on booking confirmation along with the policy number.