Customer Demographics
Customers
Customer Demographics

Australia

Customers can update their contact details
Secure identification
Customers can log in to Citi securely with their Citi user ID and password.
Refer to the API callout for information about retrieving an authorization code.
Customer consent
Customers can authorize Citi to share their data with third-party providers that they trust by clicking on 'Authorize'. After successful authorization, an access token is issued to the third party.
Customers validate the one-time password sent to their registered mobile number
Consenting customers can receive a one-time password from Citi on their registered mobile number and then validate it. In the three-legged OAuth flow, one-time password validation is based on a fraud and risk recommendation, but is not mandatory.
Customers review and update their contact information
Customers review their address details
Customers update their address details
Is the mailing address the same as the residence address?
Customers share their mailing address details
Customers update their mailing address
Customers continue to update their mailing address details
Validate the one-time password before updating address details
Customers need to validate the one-time password sent by Citi on their registered mobile number to confirm their address update. Refer to API Callout 1 for information about retrieving an access token and API Callout 2 for information on the address update confirmation.
Address update confirmation
Customers review their email address details
Customers update their email address
Validate the one-time password before updating email address details
Customers receive a one-time password from Citi on their registered mobile number and then validate it to confirm their email address update. Refer to API Callout 1 for information about retrieving an access token and API Callout 2 for information about the email address update confirmation.